Privacy Policy

1. Introduction

NexaTech Consultants (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and operational information submitted through our official website (https://nexatechconsultants.com). This policy outlines our practices regarding data collection, processing, and retention.

2. Information We Collect

We collect information in the following limited circumstances:

• Direct Inquiries: When you complete our contact or consultation request forms, we collect your full name, business email address, company name, telephone number (if provided), area of interest, and inquiry message.
• Technical Telemetry: Standard non-identifying server logs, such as IP addresses, browser types, referring pages, and access timestamps for diagnostic and security purposes.
• Operational Support Data: For contracted clients using ScreenConnect remote technical assistance, session logs, connection timestamps, and technician IDs are recorded for audit compliance.

3. Purpose and Use of Collected Information

Data gathered via this website is used solely to:

• Respond to technical inquiries, quote requests, and consultation schedules.
• Coordinate authorized remote support sessions requested by verified users.
• Maintain server security, mitigate spam attacks, and prevent abuse of API endpoints.
• Comply with legitimate legal and regulatory reporting obligations.

We do not sell, rent, or trade your contact details to third-party advertisers or data brokers under any circumstances.

4. Cookies and Analytical Tracking

Our public website uses minimal, essential functional cookies necessary to ensure secure navigation, prevent cross-site request forgery, and support responsive layouts. If third-party web analytics are integrated, they are configured with IP anonymization to protect visitor privacy.

5. Data Retention and Security Measures

We retain contact submissions only as long as necessary to fulfill the business or technical purpose for which they were gathered. We maintain technical safeguards including TLS 1.3 encryption in transit, strict server-side access controls, and honeypot validation to defend our databases against unauthorized access.

6. Third-Party Platforms and Tools

In delivering IT services, we coordinate with trusted infrastructure platforms, including ConnectWise ScreenConnect for authorized remote support sessions and reputable email delivery relays. These third parties are bound by strict confidentiality terms and process data exclusively to execute technical workflows.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to the personal data we hold about you, request corrections, or request deletion. To exercise these rights, please direct an inquiry to our privacy desk at support@nexatechconsultants.com.

8. Policy Updates

We reserve the right to update this policy as operational protocols, service offerings, or regulatory requirements evolve. Material updates will be reflected on this page with a revised date stamp.